Simple, Transparent Pricing
Choose the plan that fits your organisation's needs
- Up to 500 users
- Up to 250 groups
- Advanced hourly synchronisation
- Dynamic group hierarchies
- Custom attribute mapping
- Email support
- Audit logs (30 days)
- Single tenant
- Up to 1,000 users
- Up to 500 groups
- Advanced hourly synchronisation
- Dynamic group hierarchies
- Custom attribute mapping
- Exception management
- Priority email support
- Audit logs (90 days)
- Excel exports
- Multiple admins
- Up to 2,000 users
- Up to 1,000 groups
- Advanced hourly synchronisation
- Dynamic group hierarchies
- Custom attribute mapping
- Exception management
- Priority email support
- Audit logs (120 days)
- Excel exports
- Multiple admins
- Unlimited users
- Unlimited groups
- All Enterprise features
- Dedicated account manager
- Custom integrations
- Advanced security features
- Training & onboarding
Compare Plans
See what's included in each plan
| Feature | Standard | Professional | Enterprise | Custom |
|---|---|---|---|---|
| Users | Up to 500 | Up to 1,000 | Up to 2,000 | Unlimited |
| Groups | Up to 250 | Up to 500 | Up to 1,000 | Unlimited |
| Entra Synchronisation | ✓ | ✓ | ✓ | ✓ |
| Dynamic Group Hierarchies | ✓ | ✓ | ✓ | ✓ |
| Include/Exclude Exception Rules | ✓ | ✓ | ✓ | ✓ |
| Audit Logs | 30 days | 90 days | 120 days | Unlimited |
| Excel Exports | ✓ | ✓ | ✓ | ✓ |
| Custom Branding | ✗ | ✗ | ✓ | ✓ |
| Background Processing | ✓ | ✓ | ✓ | ✓ |
| Multi-Tenant Isolation | ✓ | ✓ | ✓ | ✓ |
| Support | 24/7 Phone | |||
| SLA Guarantee | ✗ | 99% | 99% | 99.9% |
| Dedicated Account Manager | ✗ | ✗ | ✗ | ✓ |
| Custom Integrations | ✗ | ✗ | ✗ | ✓ |
| Training & Onboarding | Self-service | Documentation | Documentation | Personalised |
Pricing FAQs
Common questions about our pricing
Can I change plans later?
Yes! You can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate any charges.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express) and bank transfers for Enterprise customers.
Is there a setup fee?
No setup fees for Standard, Professional, and Enterprise plans. Custom plan customers receive onboarding and training.
What happens after the free trial?
Your trial converts to a paid subscription. Cancel anytime during the trial with no charges.
Do you offer discounts for non-profits?
Yes! We offer 30% discount for registered non-profit organisations and educational institutions. Contact sales for details.
What if I exceed my user limit?
We'll notify you when you approach your limit. You can upgrade your plan or we'll automatically adjust based on usage with prorated billing.